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BASF Contract Administrator and Customer Care Specialist in Amherst, New York

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.

At BASF, we create chemistry through the power of connected minds. By balancing economic success with environmental protection and social responsibility, we are building a more sustainable future through chemistry. As the world’s leading chemical company, we help our customers in nearly every industry meet the current and future needs of society through science and innovation.

We provide a challenging and rewarding work environment with a strong emphasis on process safety, as well as the safety of our employees and the communities we operate in, and are always working to form the best team—especially from within, through an emphasis on lifelong learning and development.

And we are constantly striving to become an even better place to work. BASF has been recognized by Forbes Magazine as one of America’s Best Employers in 2017. Come join us on our journey to create solutions for a sustainable future!

Contract Administrator and Customer Care Specialist (1901479)– Amherst, NY

Where the ChemistryHappens

This position confers with customers to negotiate terms and execute Purchase Orders/Sub-Contracts. It will also be responsible for entering, managing and fulfilling engineered to order purchases while upholding a high standard of customer service.

Formula forSuccess

  • Prior experience in ContractAdministration/negotiation of Terms and Conditions within the Constructionindustry

  • Proficient in the use of personal computer,including Microsoft Office Suite and ERP software

  • Strong and assertive communication skills withthe ability to communicate and interact effectively with all levels inside andoutside the organization

  • Must possess a high degree of organization

  • Must be self-motivated and results-oriented andcomfortable working in a fast-paced, deadline-driven environment.

  • A high degree of interpersonal versatility isneeded and is supported by an outgoing, assertive and friendly demeanor whichenables person to build positive relationships with internal clients and theexternal customers.

Principal Responsibilities

  • Develop amendments for mutually agreeable Termsand Conditions

  • Review detail of incoming purchase orders forconformance to quotation or price list and resolve discrepancies or lack ofinformation.

  • Enter approved purchase order into the computersystem.

  • Monitor and expedite shop drawing approvals.

  • Field incoming order inquiry calls.

  • Process any change orders and order updates oncomputer system.

  • Provide product lead time and availability.

  • Make contractors aware of ship date.

  • Invoicing.

  • Need to have a thorough understanding of companyand its mission

  • Completing all tasks as delegated by thesupervising authority.

  • Support and adhere to all environmental, healthand safety rules and regulations as described in the Environmental Health andSafety Rules and Regulations Employee Handbook as well as WBA specific safetyguidelines and procedures. Make “safety”a way of life and always a part of your individual actions.

  • Complete all work in conformance with Companyand Department ISO 9001-2000 and 14001 policies, procedures, and workinstructions.

  • Must be able to relate job performance to ISOobjectives.

  • Insures safety is the main priority withindepartment and company.

Create Your OwnChemistry: What We Offer You

Adding value to our customers begins with adding value to you. You@BASF is the suite of benefits, perks, programs and unique opportunities we offer to support you—the whole you—in all stages of your life and career. With you@BASF, you create your own chemistry.

The total rewards that you receive as a BASF employee go way beyond a paycheck. From competitive health and insurance plans, to robust retirement benefits that include company-matching contributions, to making sure you never stop learning, we believe investing in you is investing in our success. Working for a large, global organization, you’ll have a chance to grow professionally and personally, expand your network and build a rewarding and dynamic career.

BASF provides interesting and challenging learning and development opportunities to help you make the most of your talents and your job.

Job: ADSU - Admin. & Office Support

Organization: N-EBN/E-Business Mgmt Expansion Joints-63020090

Title: Contract Administrator and Customer Care Specialist

Location: NY-Amherst

Requisition ID: 1901479

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