BASF Process Design Manager Digital Customer Experience (m/f) in Ludwigshafen, Germany

Job Field : Logistics & Supply Chain Management

Location : Ludwigshafen,DEU

Company : BASF SE

Job ID : EN57072958DIGI42

Ludwigshafen is the world's largest integrated chemical complex and home to BASF Group headquarters. Located in the heart of Europe's Rhine-Neckar metropolitan region, you will find this to be an attractive place for both work and leisure time.

Learn more about BASF SE at

What you can expect

As part of our Digital Customer Experience, you will advise and support your business partners in business units and functions on questions of digitization within the scope of business process management.

  • You will assist your colleagues in an advisory capacity during the development of new digital processes and implementation of new digital business models.

  • You will prepare a roadmap for optimization of the value chain across various business processes.

  • You will actively participate in innovation management and continuously improve the digital solutions in business processes. In addition, you will integrate agile methods within the teams and units.

  • Using customer and BASF business requirements, you will develop new business solutions and additionally ensure facilitation in the area of prototyping.

  • You will work closely with Program Management, Enterprise Architecture, Product Owners in DevOps, and with stakeholders in cross-industry processes in order to ensure strategies and implementation processes.

What we expect

  • You have a degree in computer science, business informatics or business administration with a focus on IT.

  • You have relevant professional experience in the entire process of creating IT systems, from requirements analysis through to operation.

  • You have experience in project management and can lead teams in subject-specific terms.

  • You take a critical view of existing processes and structures, are open to new trends and innovations and are able to think strategically and act entrepreneurially.

  • You can demonstrate your good communication skills in both German and English at any time.

We offer

  • Responsibility from day one in a challenging work environment and "on-the-job" training as part of a committed team.

  • Support of all employees by using different measures to ensure the balance of professional and private life.

  • Competitive compensation including attractive benefits as well as excellent career opportunities in an international company.